Empowered Beauty by Em

To respect both my time and other clients waiting for appointments, please review the following booking policies before scheduling: Rescheduling & Cancellations * Appointments canceled or rescheduled within 48 hours of the scheduled appointment time will require 100% of the service total to be paid. * This payment may be applied as a credit toward a future appointment if the new appointment is scheduled within 30 days. Rescheduling More Than 30 Days Out * If you choose to reschedule your appointment more than 30 days from the original appointment date, the full appointment balance will still be due at the time of rescheduling. * The payment will be applied toward the future appointment. No-Call / No-Show Policy * Clients who fail to show up for their appointment without notice will be charged 100% of the scheduled service total. * No-call/no-show payments are non-transferable and cannot be applied to future services. Courtesy Reschedules * I understand emergencies and unexpected situations happen. In some cases, I may waive the cancellation fee for loyal clients or one-time situations at my discretion. * Multiple last-minute cancellations or repeated rescheduling may require a deposit to book future appointments. Online Rescheduling Policy * Clients who reschedule to avoid the cancellation window and then cancel the new appointment may still be responsible for the original cancellation fee. * Excessive rescheduling or repeated appointment changes may result in loss of online booking privileges and require manual booking approval. Deposits & Future Booking Requirements * Certain appointments may require a non-refundable booking deposit. * Clients with repeated cancellations, reschedules, or no-shows may be required to prepay in full for future appointments. Late Arrivals * Please arrive on time to ensure you receive your full service. * Clients arriving late may need to have their service shortened or rescheduled to avoid impacting other appointments. Full service charges may still apply.